Healthcare provider Philadelphia sees robots as a tool and complementary to the existing care process. The Pepper robot, renamed Phi robot at Philadelphia, has already met more than 2,000 clients, relatives and employees. From the time spent in the accommodation periods, it appears that the robot fulfils a function as an emotional outlet. The robot also helps with practical control, such as the daily rhythm. The robot helps to remind people of certain things or gives suggestions for actions. Clients visibly build a bond, gain more self-confidence and learn from and with the robot.